Help Center

Find answers to common questions about LocalOAI.

How do I connect my Google Business Profile?

Go to Dashboard → GBP Analytics and click 'Connect Google Account'. You'll be redirected to Google to authorize access. The process takes under 2 minutes.

Why aren't my reviews showing up?

After connecting your GBP, it can take up to 15 minutes for reviews to sync. If reviews still don't appear after an hour, try disconnecting and reconnecting your Google account.

How do I cancel my subscription?

Go to Dashboard → Billing and click 'Cancel Subscription'. Your access continues until the end of your billing period. No fees, no hassle.

Can I use LocalOAI for multiple locations?

Yes! You can connect multiple Google Business Profile locations. Multi-location support is available on all paid plans.

How does the AI Chat Widget learn about my business?

During setup, you provide your business name, description, services, FAQs, and contact info. The AI is trained on this information and updates automatically when you make changes.

Is my data secure?

All data is encrypted in transit (TLS 1.3) and at rest (AES-256). We never sell your data and are committed to GDPR compliance.

Still need help?

Our support team replies within 24 hours.

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